Senior Scrum master

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Senior Scrum master

Software Development


Be part of something special!

Lobster Ink is the world's leading hospitality platform, training hundreds of thousands of learners in over 100 countries every day. We are a rapidly growing business built from a solid foundation, but flexible enough to respond to the trends of the market and our users. We are driven by our goal to stay at the forefront of technology-driven learning in professional environments.

We believe in creating learning solutions which understand the way that people learn in the modern working environment.

We focus on:

• Intuitive technology which enables and encourages consistent learning and development
• Premium, high-impact content with an emphasis on immediate practical application
• Actionable metrics, reporting and analytics which drive long-term learning and empower     learners, facilitators and management
• End-to-end solutions, with seamless integration between content design, production,     distribution and ongoing facilitation

Lobster Ink is driven by a dynamic and diverse team, inspired by excellence, innovation and continuous improvement.

Our emphasis on quality and innovation can be evidenced by the cutting edge implementation of the .NET infrastructure underpinning the ground-up redesign of our new learning platform. Using technologies like Angular,  Azure infrastructure and GraphQL, we are forging a new path in creating a scalable, dynamic platform built for rapid development. We work closely with Microsoft engineers to get the most out of Azure.

Above all, we build products that people use - a lot, and every day - to improve their skills, develop their careers and enhance their quality of life. 

This is a unique opportunity for a senior scrum master to join a rapidly growing company
working with the latest technologies, deliver business value and make a mark

Reports to: Head of Technology
Location: Amsterdam

Key responsibilities:

● Work as part of a cross-functional scrum team
● Facilitate daily scrum, sprint planning, sprint demo and retrospective meetings
● Challenge, coach, and guide the organization using agile and lean principles
● Guide and coach the scrum team on using scrum practices to effectively
● Facilitate discussion, decision making, impediment removal and conflict resolution -
    within the team and with the business as a whole
● Oversee and report on the development metrics for the team
● Experiment with and integrate processes and tools that encourage continuous

Management responsibilities:

● Lead a team of scrum masters, working within the larger technology and business
● Set, monitor, and review team member KPIs
● Interview and evaluate prospective team members
● Onboard and evaluate new team members


● Relevant scrum qualifications (certified scrum master etc)
● Minimum of 3 years of experience as a scrum master
● Minimum 6 years experience in technology roles
● Excellent skills in and knowledge of servant leadership, coaching, facilitation,
    situational awareness, conflict resolution, continual improvement, empowerment, and
● Knowledge and/or experience with widely successful agile techniques: user stories,
    TDD, continuous integration, continuous testing, pair programming, automated
    testing, agile games is highly beneficial
● Experience with design thinking, lean startup or related methodologies is beneficial
● Full professional proficiency in English

Skills, knowledge and attributes:

● Excellent interpersonal and relational skills
● Strong understanding of software development and ability to communicate clearly
    with developers
● Keen business sense and understanding of product development
● Organized and structured, copes well under pressure
● Strong leadership ability
● Eager to learn and share knowledge
● Ability to give and receive direction and constructive criticism
● Proactive with demonstrable accuracy and attention to detail

What you'll get:

● Salary based on experience
● An exciting international working environment
● Working with cutting-edge cloud technology
● Team up with the best tech people in Amsterdam and Cape Town
● Flexibility and work-from-home days
● Weekly ‘wine-down’ tradition coming from the hospitality background of Lobster Ink
● So much more...

Give us a call to experience it for yourself!

Lobster Ink - empower, inform, inspire.